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Healthcare Revenue + Care Ops Layer

Healthcare that listens, books,
and follows up automatically.

Solinify Pulse unifies patient enquiries, appointment workflows, and collections so hospitals and clinics can scale care delivery without operational leakage.

Pulse Agent Conversation

Live

Need ortho consultation. Knee pain for 4 days. Thursday afternoon works.

Pulse Agent: triaged to Orthopaedics, requested report upload, and offered 3 slot options.

Intent

Ortho OPD

Urgency

Moderate

Language

English

Today's Pulse Snapshot

New Enquiries
126
Appointments Confirmed
58
Care Follow-ups
34
Collections Today
₹3.4L

80%

Enquiries Auto-Handled

24/7 response coverage

3x

Faster Appointment Booking

Reduced front-desk bottlenecks

-40%

No-Show Risk

Smart reminder cadence

+25%

Collection Velocity

Action-led billing workflows

Live Patient Conversation Desk

Watch every enquiry become a booked care action.

Pulse blends live patient chat intelligence with appointment and collection control for operations teams.

Active Conversations

34

+9

Auto-Resolved

78%

+11 pts

Avg Response

24s

-18s

Booked Slots

17

+6

Live Conversation Feed

Agent Assist On

Need ortho consultation. Knee pain for 4 days.

11:08 AM

I can help. Preferred language and time slot?

11:08 AM

English. Tomorrow after 3 PM.

11:09 AM

Done. Dr. Kiran at 4:20 PM is available. Booking now.

11:09 AM

Intent

Appointment

Department

Orthopaedics

Urgency

Moderate

Journey Pipeline

Auto-updating

Enquiry

126

100% captured

Qualified

82

65% progressed

Booked

58

46% converted

Collected

33

57% post-care closure

Coordinator Alert

9 high-intent patients are waiting for final slot confirmation.

Next action due in 12 min

Voice, text, and desk-call context unified in one record.

AI Agent Conversation Replay

Every patient conversation, auditable end-to-end.

Care teams can review exactly what the agent asked, decided, and executed at each step.

Conversation

Need appointment for chest discomfort. Prefer evening slot.

Understood. Sharing quick triage questions and available timings.

Symptoms started yesterday. No fever.

Agent Decision

Decision

Intent + symptom context extracted in under 30 seconds.

Impact

0 manual intervention at enquiry stage.

Safety + Audit

All actions logged with timestamp and coordinator override controls.

Clinical + billing workflows synchronized in one thread
Outcome Communication

Patient conversations to measurable business outcomes.

Pulse is built for leaders who need care quality and revenue execution to improve together.

Before Pulse

Patient queries get missed after working hours.

Booking and follow-ups rely on manual calls.

Billing reminders are delayed and inconsistent.

After Pulse

Agent handles intake, triage, and slot confirmation instantly.

Care reminders and revisit journeys run automatically.

Collections stay active with structured escalation.

Hospital CEO

Branch-level visibility on conversion + collection health

+18% conversion lift

Operations Lead

Lower front-desk load with 24/7 patient handling

-42% manual workload

Billing Team

Automated nudges and faster payment closures

+25% collection velocity

Respond

24/7 AI patient touchpoint

Recover

Faster booking and reduced no-shows

Realize

Stronger collection closure

Executive-ready weekly review narrative
Care Workflow Infrastructure

Built for high-volume, high-trust care journeys.

Pulse connects patient communication, clinical workflow, and revenue cycle actions so every department works from one real-time source of truth.

1
Unified inbox for WhatsApp, web, and calls
2
Department-specific triage and routing
3
Appointment and follow-up automation
4
Collections visibility with escalation control

Patient Intake

Capture and structure incoming patient communication from every channel.

Care Routing

Direct each patient to the right doctor, department, and urgency lane.

Leadership Analytics

Track conversion, no-show risk, and journey bottlenecks live.

Revenue Cycle

Accelerate billing closure and monitor outstanding payments with confidence.

Modernize patient operations
with Solinify Pulse.

See how Pulse can improve patient conversion, continuity of care, and collections in your hospital network.